Your most important resource
TravelScoot battery documentation
Open or print the battery specifications and UN38.3 information before your trip. Keep a copy with the battery throughout your journey.
Open battery documentationTravelScoot international airline guide
International mobility scooter policies
Find battery and mobility-device information by region and airline.
International policies can differ by airline, country, route, and operating carrier. Review the information below before booking, then use the official-policy link to obtain approval for your specific flight.
Common international starting point
What most airlines will ask
These are common mobility-aid requirements—not a substitute for the operating airline’s approval.
Battery ratingA removable lithium-ion battery is commonly limited to 300 Wh. The watt-hour rating should be visible on its label.
Cabin transportRemoved and spare lithium batteries are generally carried in the passenger cabin, protected from damage and short circuit.
Battery testingAirlines may require proof that the battery meets UN Manual of Tests and Criteria, Part III, subsection 38.3.
Advance approvalContact every operating carrier before departure and allow additional check-in time.
Important international travel essentials
Take these with you to the airport
Airline personnel may need to verify the TravelScoot battery’s specifications and safety testing. Keep the documents easy to reach, and protect the battery connection during travel.
Protect the battery connection
AirSafe Battery Cap
The AirSafe Battery Cap covers the battery connection to help protect it from accidental contact and short circuit while the battery is being carried.
Order the AirSafe Battery CapRegional policies
Europe
Air France / KLM
Advance arrangements are required for an electric or battery-powered mobility device. KLM transports powered wheelchairs in the hold and may require disconnection of batteries or power cables and insulation of the terminals.
Best action: Request mobility assistance and battery approval before the flight. Provide the battery type, Wh rating, scooter dimensions, and removal instructions.
Read the KLM mobility-device policy ↗British Airways
For a removable lithium battery, follow the manufacturer’s removal instructions, protect the terminals, place the battery in a protective pouch, and carry it in the cabin.
Published limits: One battery up to 300 Wh or two batteries up to 160 Wh each. Confirm the permitted spare-battery arrangement for your itinerary.
Read the British Airways policy ↗Icelandair
TravelScoot USA has not located a dedicated published TravelScoot policy from Icelandair. Previous direct communication indicated support for mobility-scooter travel.
Best action: Obtain written approval for the exact scooter and battery before booking or departure.
Read the Icelandair message ↗Regional policies
Mexico and Latin America
Policies and staff interpretations can vary. Obtain written approval before purchasing a ticket whenever possible.
Volaris
Volaris publishes specific requirements for lithium-battery-powered mobility devices. It requires verifiable battery information and UN38.3 documentation. A removed battery must be carried in the cabin with protected terminals and must not exceed 300 Wh.
Notice and timing: Notify Volaris at least 48 hours ahead. Its current guide calls for counter arrival three hours before a domestic flight and four hours before an international flight.
Also bring: The device technical sheet or removal instructions, tools for disassembly, and the protective lithium-battery bag specified by Volaris.
Read the Volaris requirements (PDF) ↗Aeromexico
Aeromexico generally accepts mobility devices when battery and hazardous-material requirements are satisfied. A removable lithium battery is commonly carried in the cabin with protected terminals.
Best action: Ask Aeromexico to approve the exact battery rating and scooter before booking; carry the approval and supporting battery documents.
Review Aeromexico restricted baggage ↗LATAM Airlines
LATAM permits a wheelchair using one lithium battery not exceeding 300 Wh or two batteries not exceeding 160 Wh each. The battery capacity must appear on the label, or technical specifications must be presented.
Advance notice: Contact LATAM at least 24 hours before departure. Spare batteries must be protected and carried in the cabin under LATAM’s stated conditions.
Read the LATAM policy ↗Avianca
Avianca’s published guidance should be reviewed for the battery installation on your particular device. When a lithium battery must be removed, the stated limit is 300 Wh.
Best action: Contact Avianca before travel and confirm whether it wants the battery installed or removed for your exact scooter.
Read the Avianca policy ↗Regional policies
Asia-Pacific
China Airlines
The battery must comply with UN38.3 testing. If removable, it must be carried in the cabin and should not exceed 300 Wh. Up to two spare batteries of 160 Wh each may be allowed.
Carry the battery certificate and contact the airline in advance for handling instructions and approval.
Read the China Airlines policy ↗AirAsia
AirAsia’s stated limits are one removable battery up to 300 Wh or two batteries up to 160 Wh each. Spare batteries are carried in the cabin within the permitted limits.
The airline’s guidance calls for the batteries to be protected in an appropriate manufacturer-sourced battery pouch.
Open AirAsia Support ↗Japan Airlines
Japan Airlines states that a removable lithium battery for a mobility aid must be 300 Wh or less. Its accessibility guide provides additional preparation and battery information.
Provide advance notice and carry the battery specifications and removal instructions.
Read the Japan Airlines guide ↗Regional policy
Middle East
Emirates
For a mobility scooter with a removable lithium-ion battery, Emirates requires the battery to be removed, protected, and carried in the cabin.
Published limits: One battery up to 300 Wh or two batteries up to 160 Wh each. Confirm the number and rating of any spare batteries directly with Emirates before travel.
Read the Emirates policy ↗Before you purchase the ticket
Get approval in writing
1. Confirm the policy with every operating airline, including connecting carriers.
2. Provide the battery chemistry, voltage, Wh rating, and UN38.3 documentation.
3. Install the AirSafe Battery Cap and ask how removed or spare batteries must be carried.
4. Print the approval and policy pages to carry during the trip.