Use this page to find official scooter policies for airlines around the world. These links include details on lithium-ion battery restrictions, documentation requirements, and what to expect during international air travel with your TravelScoot.
AirFrance/KLM
Removable batteries with a capacity exceeding 300Wh are permitted. Pre-approval is required when traveling with a travel device. Click here, scroll to "prohibited items," select "self balancing devices," then click "Do you have reduced mobility?" and follow the "Request permission" prompt.
Mexico
Some Mexican airlines forbid the use of any and all Lithium-ion batteries. Be sure to check with the airline before you book your flight. If possible, only fly with airlines you know will allow a lithium-ion battery. Stick with U.S.-based airlines if possible.
Example: Volaris
The website states simply that it does not allow for any Lithium-ion battery under any condition. However, a live link to their battery policy specifically for mobility scooters contradicts this statement (Requirements for traveling with Liithium-powered wheelchairs). Be sure that you share this information with the personnel with whom you speak so that they can communicate this to the pilot beforehand. Ultimately, the pilot has the final say (whether you are compliant doesn't matter) as to what is allowed on board the plane.
- Battery Capacity Limits: Generally, lithium-ion batteries must not exceed 300 Wh.
- Battery Removal: Regulations often require that lithium-ion batteries be removed from the scooter and carried in the cabin, while the scooter is checked.
- Approval Necessary: Airlines usually require approval for battery-powered devices; it is crucial to contact the airline in advance.
- Protection: Battery terminals must be protected to prevent short circuits, such as by placing them in a pouch or covering the terminals (use the AirSafe Battery Cap).
- Specific Airline Policies: Aeromexico generally allows them if they comply with safety regulations regarding size and storage.
China (all airlines)
Your scooter's battery must comply with UN 38.3 testing requirements. If removable, it must be packed in carry-on luggage and should not exceed 300Wh. Two spare batteries of up to 160Wh each are also allowed.
If non-removable, the battery must be disconnected and insulated, then consigned with the scooter. For portable medical equipment, carry the battery certificate. Always contact the airline in advance for specific arrangements.
Source: China Airlines
LATAM Airlines
Permits one battery not exceeding 300Wh or two not exceeding 160Wh each. More info
Emirates
Mobility scooters with lithium-ion batteries must have the battery removed and carried in the cabin. Maximum: one 300Wh battery, or two 160Wh. One additional spare battery allowed.
Source: Emirates Policy
British Airways
- Remove battery following device instructions.
- Protect terminals and place in protective pouch.
- Carry in cabin. Max: one 300Wh battery, or two 160Wh batteries. One spare allowed.
Source: British Airways Policy
Air Asia
Batteries must not exceed 300Wh (or 160Wh each for dual batteries). Up to one spare 300Wh or two spare 160Wh batteries are permitted in the cabin. Batteries must be stored in a manufacturer-sourced battery pouch.
Source: AirAsia Support
Japan Airlines
Japan Airlines' website is very user-friendly and makes finding information easy to find. If the battery is removable on your mobility scooter, it must be 300 Wh or less. They also have an easy-to-understand graph to help you determine if your battery is pre-approved.
IcelandAir
No official policy published for the TravelScoot. However, recent communications confirm support for mobility scooters. Read the message: IcelandAir Message
Reference Guide: Dangerous Goods Guide
Avianca
Aviance requests that the lithium-ion battery not be removed it possible. If it must be removed, the battery cannot exceed 300 wh. Avianca Policies on Lithium-ion batteries